Who We Are - About Us
ONE ON ONE COMMUNICATIONS
One on One is more than a company name. Senior-level professionals anchor the client/agency relationship. You work directly with the personnel that develops your campaigns. We're geared to be quick off the mark and an entrepreneurial spirit means we spend client’s money like it’s our own.
Our true point of difference? One on One combines optimism with energy so that marketing tasks are handled with enthusiasm, passion and professionalism. Our clients could work with any agency, but choose us – a majority partnered in long-term agreements. Trust abounds.
Our responsive, results-oriented marketing mind-set has endeared us to clients who appreciate a level of service that most larger agencies can't possibly match.
One on One is more than a company name. Senior-level professionals anchor the client/agency relationship. You work directly with the personnel that develops your... READ MORE +
A WORD ABOUT RELATIONSHIPS
Project vs Retainer? It’s an age old question that there’s no correct answer for. We are here to work with you in the manner that suits you best. That being said, here’s why over 75% of our clients prefer retainer agreements.
Partnership
Retainer agreements encourage business partnership, not client-supplier roles.
Trust
A retainer agreement builds trust, teamwork and a pride in collective achievements.
Cost certainty
Under a retainer agreement costs are fixed and fair to both parties.
Creative Process
Inspiration is like lightning. You never know when and where it will strike.
Time Management
Need it tomorrow?! Take our time? Project work can’t handle this kind of flexibility.
No Clock-Punching
You call the agency – tick, tick, tick – the billing clock starts.
Quotes
Valuable time and energy is applied to generating quotes.
Revised quotes
Valuable time and energy is applied to re-quoting.
Project vs Retainer? It’s an age old question that there’s no correct answer for. We are here to work with you in the manner that suits you best. That being said, here's why... READ MORE +
HOW TO BE A "CLIENT OF CHOICE"
A recent report by Aprais indicates that there is real commercial value to be gained if clients are professional, open and fair in the manner in which they interact with agencies.
So how can you optimize the service and performance you receive from One on One?
Make good use of agency resources
Be sensitive to the behaviours that cost an agency time and money, such as changes in creative direction, layers of approvals, added research rounds or insufficient budgets.
Provide valuable feedback and recognition
Creative people are like anybody else. They respond well to genuine appreciation. They also respond to ways that we can improve. It works both ways.
Be open to risk and innovation
No one expects you to take inordinate risks, but you’ll get huge plaudits for taking smart risks with some project or portion of the budget. This encourages experimentation and reduces solutions that lean on the tried and true.
Treat the agency like strategic partners
Agencies honestly want to be given objectives, results and regular updates. Otherwise they disengage and feel left out of the process of brand building.
Maintain good daily management practices
Keep deadlines, get ideas signed off on, be reachable when work needs final approval. Agencies understand you are busy, but appreciate professionalism.
Consider advertising an investment, not an expense
Agencies believe strongly in what they do and have passion to spare. They sense when clients share that belief.
A recent report by Aprais indicates that there is real commercial value to be gained if clients are professional, open and fair in the manner in which they interact with agencies... READ MORE +